Cord Cutting Guides, News, and Reviews
See the latest plans for Cox Communications.
Cox Communications has been offering some interesting deals for cable customers lately. Squeezes in the TV market seem to be encouraging them to price their internet, TV, and phone options very competitively for customers willing to subscribe to multiple services.
While their data caps can be frustrating for cord cutters, they’re well-priced for customers who prefer high-speed Internet and premium channels. Price shoppers should consider DSL alternatives. AT&T or Frontier’s Internet options, for example, will appeal to budget shoppers.
We’ve scrutinized their current deals to bring only the best value bundles to the surface on this page.
Below you’ll find a list of the plans and promotions we’ve recorded for Cox Communications. Additional plans may be available online or by speaking with an agent.
Plan details change frequently, always verify plan details with the Cox Communications directly before purchasing service.
Cox’s cable network delivers above-average speeds for the wired broadband market. Better yet, they do so at a reasonable price thanks to increased competition in some of their shared service areas. (It may not appear cheaper on the surface, but the “final rates” you pay after the promo period are much more reasonable than the competition.)
Overall, the main drawback we found was Cox’s data cap policy, which is pretty limiting. This can be frustrating for cord cutters, gamers, home offices, and other “power users” who need all-day intensive connections. If you can’t live with the data limits, they do offer expanded packages for a premium price.
The pricing is a little steeper than you might expect upfront, but the price jump after the promo period isn’t nearly as steep as other cable providers we examined. This makes it a good deal for long-term customers who care more about the final price than the first year pricing.
Cox’s bundles are a good deal for customers who appreciate the traditional TV setup: live channels and a best-in-class DVR. (As of this writing, their standard DVR has 2 Terabytes of storage, much higher than most companies offer.)
Cox charges per-visit for tech support, and customers report that they’re pretty inflexible about this policy. This can be a problem for customers who are less familiar with how to manage their home network. What’s worse, this isn’t especially typical amongst the competition, making it particularly frustrating for the average consumer.
Cox’s Internet and TV plans are the best deal for long-term customers, since the best prices come with contracts and the final cost jump is so much lower than the cable market norm. For budget shoppers, other ways to save include shaving off equipment fees and negotiating for extended promo rates.
Modems and routers leased directly from Cox will cost you $6–10 depending on which model you choose. Since Cox is best for long-term customers anyway, we recommend that you purchase a modem and router upfront. It should save a few hundred dollars over the course of your multi-year service term. You can purchase directly from them when you sign up, or find the same makes and models recommended on a third-party site like Amazon or Best Buy.
The company offers two different DVR options, depending on your needs. The 2 HD-DVR allows for simultaneous recording of two shows at once and has 200 hours of built-in storage space. The 6 HD-DVR allows for six simultaneous recordings and features a larger 2 TB hard drive that enables up to 200 hours of HD recording time.
Between monthly equipment fees and the DVR service itself, these options will run you $21.49 for the smaller device and $28.49 for the larger version.
Above and beyond the standard play/pause/rewind functionality, both devices included with Cox include access to a mobile app that allows you to manage recordings, as well as watch them from anywhere.
Cox customers have reported success negotiating for extensions on their “promo pricing” after 12 months of paying their bills on time. At that point, the company knows you’re a valuable customer and will likely strike a deal with you if it means keeping you from jumping ship to another Internet provider. Just make sure there’s actually another option in your area (even if it’s DSL) and be aware of what the competing offers are when you call and talk to a Cox rep.
Cox’s Internet deals aren’t perfect for cord cutters, but they take steps to make up for it by pricing extensive TV channel packages into their core plans. Their “Contour” TV service is one of the better ones in their areas, including all the premium channels needed for a family home with multiple tastes to appease.
Family homes will have the best experience with Cox since they can take maximum advantage of the bundled services like cable TV and digital phone.
Single subscribers or short-term residents will likely be happier with a budget deal from a competitor. For an idea of what that might be at your address, use the search tool at the bottom of this page.
Overall, Cox isn’t perfect, but their aggressive pricing on Internet and TV deals is worth taking a look at, especially in the suburban areas where their coaxial cable network is strongest.