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Take a look at CyberGhost's pricing, privacy, and contracts
When you arrive at the CyberGhost website, you are met with a giant reminder that they won second place in the 2019 ProPrivacy VPN awards. Privacy and security are top-of-mind when it comes to VPNs, so that award is sure to get your attention. Winning awards is not all it takes to make a great VPN, though. What does CyberGhost really offer, and is it the VPN you’ve been looking for?
Before we get too deep into CyberGhost, let’s talk about why you want a VPN. If you care about security and privacy, your connection to the internet is probably one of your largest points of concern — and it should be, especially if you use public networks. It’s probably been no more than a few minutes since you visited a website that reminded you that they track you with cookies.
If you are a cord cutter like me, then you likely also have some interest in the ability to change your apparent browsing location. With several streaming services and other content providers restricting content based on country or region, this feature of VPNs has gotten quite a bit of notice. However, content providers have become good at preventing this type of access, so it’s not guaranteed to work with most VPNs.
Now, back to CyberGhost. All their plans allow you to browse the web or stream content on up to seven devices at once with no bandwidth limit. Where some VPNs focus on massive customizability. Others, like TunnelBear (see plans and pricing), try to be as simple as possible. CyberGhost is somewhere in the middle. You can customize your VPN protocol, but they limit you to 2-3 of the best protocols available, allowing only WireGuard and IKEv2 on most devices.
CyberGhost allows you to selectively block ads, malicious websites, and online tracking. They also let you automate redirects only to secure versions of a website and auto-compress images and other elements to decrease data usage. Although you could get all of these through plugins or other applications, there are certainly advantages to having them all in one place.
CyberGhost is available on any of the following devices. There are also free browser extensions for Chrome and Firefox, which I’ll talk about more in just a moment.
CyberGhost’s monthly plan will cost you $12.99 per month. Their annual plan is $47.88 per year ($3.99 per month). You can also purchase 2 years in advance for $83.76 ($3.49 per month) Lastly, you can purchase 3 years and 3 months in advance for $87.75 ($2.25 per month).
Cyberghost really incentivizes a long-term commitment. At the time of this writing, it’s actually cheaper to get three years of CyberGhost than it is to get two! Keep in mind that all plans involve paying up front.
CyberGhost seems to frequently run flash sales. As of the time of this writing, their current offer is 6 free months when you purchase the annual plan. This drops the equivalent monthly rate to $2.75 per month for your first 18 months. This deal also introduces an option to purchase a 6-month plan for $47.94 ($7.99 per month).
CyberGhost has a referral program, which you can find in your account by clicking the gift box icon. If someone you refer signs up for the service, both you and your friend get 30 days of VPN service for free. You can do this up to three times, for a total of 90 days of free VPN service.
CyberGhost’s free trial is a bit confusing, so bear with me. If you create an account on the CyberGhost website, there is no free trial. If you download the app on PC or Mac and create an account, you will be asked to confirm your email address to receive a one-day, single-device free trial. Once activated, this trial works on any device, but you have to log out of one device to use it with another. This trial does not require you to sign up for any plan or enter payment information. At the end of the trial, the service simply stops.
If you sign up on an iOS device, the free trial lasts seven days and includes full access on up to seven devices. However, it does require that you sign up for an annual plan through the app store at a slightly elevated rate of $49.99 per year ($4.17 per month). There is one other caveat to this option, and it’s an important one. Although the trial claims it lasts seven days, you actually need to cancel 24 hours before the end of the trial to avoid being charged.
The Android device trial is completely separate from the other trials. You can download the Android app and try the service for seven days without even creating an account, but the service will only work on that Android device.
If you want to try out a limited version of their VPN protection, you can use the CyberGhost Chrome extension or Firefox add-on. There are entirely free and don’t require an account, but they only protect traffic in your browser and limit you to four proxy countries.
CyberGhost also offers a 14-day money-back guarantee on their monthly plan and a 45-day money-back guarantee on all of their longer plans. This differs from a free trial because you will still pay in advance, but it still gives you the ability to get your money back if you cancel within the guarantee period.
There are no contracts with CyberGhost. Do remember, though, that you are paying in advance for whatever plan you purchase. Unless you cancel within the guarantee period, you likely won’t get that money back.
CyberGhost has a detailed support page with cancellation instructions. Subscriptions purchased through CyberGhost’s website can be canceled by going to your account page, clicking “Delete my account” at the bottom of the page, and following the rest of the directions as they appear. You will be allowed to either completely delete your account immediately or just turn off auto-renewal, effectively ending your subscription after the current plan ends.
If you purchased your CyberGhost plan through iTunes, the Apple app store, or the Google Play store, you will need to cancel through your respective provider.
Did I answer all of your CyberGhost questions? If you still aren’t sure about CyberGhost, our hands-on CyberGhost review offers a deeper dive into their service. If you like the simplicity that CyberGhost offers, you may also want to check out our review of TunnelBear or our review of Encrypt.me.
Was CyberGhost not quite what you were looking for? There are plenty of other VPNs to see in our list of the best VPN for 2021 or by searching for VPN in the search bar at the top of the page.