The commercials come in nice and clear with elevated volume, as for the movies. Well the first 20 minutes runs great, then skip, skip, jump, lag time, clear commercial, movie skip lag, skip more lag, clear commercial, movie lag, skip… very annoying, I won’t ever use this service again. Reply
There are a couple of shows we like, however with commercials interrupting the programs every five minutes it gets tiresome and frustrating Reply
The interface is terrible on Fire TV… Every time you connect you get some review hyping one of their series and you can’t stop it… As you browse it keeps playing in the background. Reply
Seven commercials during ONE stop of a movie. Do this ten times during a movie and the movie will take three hours to watch. Bunch of BULL! I understand ads, but seven is absolutely laughable and ridiculous. I will definitely not be using this platform again. Reply
Half the time it won’t stream and when it does the picture and volume don’t match up or the picture is distorted and not very clear. The commercials do come in great with the volume that is elevated to lift you straight out of your chair. Not exactly what you would expect coming from Sony; a real disappointment! Reply
Watched “Aliens” during a hotel stay. Crackle is a F**cking waste of time because of the long commercial breaks with repetitive commercials, HD for commercials but low for the program, and the fact that it lost my connection and place in the movie repeatedly. I finally gave up and watched antennae TV because of the BS service. Crackle sucks! Reply
Simply put Crackle should be renamed “uh-oh, something went wrong” because that’s what you’ll view far more often than any movie and if you’re lucky that’s what you’ll get first rather than the first 15 minutes or less of a movie that won’t restart no matter how many times you “retry”. This happens on my phone via service provider, various wifi including at home, direct on home p.c. and via my vizio tv that crackle was factory loaded on. Bottom line. Its not the best free streaming service So far Tubi is and thats saying something, something like crackle is horrible, frustrating and for a company like Sony disgraceful and they should be ashamed for attaching their name to it. I know I’m ashamed at giving them my time and believing they’d deliver a service that at least matches if not betters free streaming services that I’ve never heard of. Truly a shame as Sony owns the largest library of movies, good movies and with this experience I’d be hard pressed to even consider a sony service at a price no matter how cheap. Reply
“Uh-oh, something went wrong.” Third time in tonight’s movie … so far. Add that to a ton of commercials and you’ve got quite the service here — quite a disgrace of a service. Sony, aren’t you ashamed to be associated with this mess? The movies are adequate — enough for killing time on a weeknight — but the technical implementation is still inferior to competitors. Tubi and Kanopy, to name two, far surpass it. Reply
Crackle is crap! 7 minutes of movie then 1.5 minutes of adds! You can’t even get into the movie. I get that it’s free, but how about 15 minutes of movie to 2 minutes of adds? Then at least you could start to get into the movie. CRAP. Reply
Way too many and too long commercials, right there with regular tv. Plenty of other, better options. Bye bye Crackle. Reply
It’s working fine as looks good in my Roku Ultra and 10 year old Samsung flatscreen. The is remember it was crap when it started and I used a Firestick. Not so many commercials this time but it had so many before I had give up. Glad it got much better. Reply
This service is TERRIBLE!!!!!!!!! It freezes and ads are ridiculously long, 4+ minutes in some cases. I wouldn’t waste your time trying to get a free movie. Pay a few bucks and rent ad free. When it does freeze on you, you have to start from the beginning and waste more of your precious time getting back to your spot in the movie only to watch more ads. Reply