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Hulu is an awesome streaming service (and we would know: We reviewed Hulu and reviewed Hulu + Live TV), but it's not for everyone. We know that despite Hulu's wide variety of shows and movies, and relatively low price, some of you will want to part ways with the streaming service. And that's why we're here to help you cancel your Hulu subscription!

This is our step-by-step guide to canceling your paid Hulu subscription. We'll walk you through the process so that you can walk away from that monthly bill.

Step 1: Log In

Hulu Login

You won't be able to cancel without logging in first! Don't be fooled by Hulu's free offerings – if you don't see your name in the upper-right corner, then you're not logged in yet. Click on “LOG IN” and fill out your information. If you've forgotten your password, you'll be able to recover it through email.

Step 2: Click on “Account”

Hulu Home

Now that you're logged in, your name should replace “LOG IN” in the upper right-hand corner. Hover over your name to reveal a drop-down menu, and click on “Account.”

Step 3: Click on “Cancel Subscription”

Hulu Account

Your account page should look like the screenshot above. The top white box on the right side of the screen is the one we want – the one with your basic account information. At the bottom of that box are links labeled “Put Subscription on Hold” and “Cancel Subscription.” Putting your account on hold will suspend it temporarily, so that's a good option if you're leaving the country or going on a temporary budget. But this guide is for canceling your subscription, so go ahead and click on “Cancel Subscription.”

Step 4: Here We Go Again

Hulu Cancel

Of course, clicking “cancel” once is never enough. You'll be sent to a new page and will be greeted with an amusing video from Hulu begging you to stay. Hulu will give lay out some other options (customer service, putting your account on hold), but don't let them drag things out.

Click the box next to “I understand the terms of cancellation and want to cancel my account” to check it. That will make the button below (“Yes, cancel my subscription”) clickable. Click that button, and you're all set! You should receive a confirmation email from Hulu.

One final note: if you cancel a free trial (like we did), your account will be cancelled immediately. If you cancel a paid membership, you'll be allowed to keep using the service until the end of your billing cycle (that is, until you would have paid the next month's fee).

43 thoughts on “How to Cancel Hulu

  1. Lindsey Goff says:

    I have tried multiple times to access Hulu so I could cancel the account without success. Even their web page won’t load. Any suggestions?

    1. Sharon Gunnell says:

      I am having the same problem and I never subscribed to the 30 day fee trial. Please help me get out of this. Cancel anything that has to do with Hulu including the Apple TV app. Otherwise I will contact the Better Business Bureau.

      1. Anonymous says:

        It won’t even let me log into my account thru a computer or phone

      2. Juan A Alvarado Martínez says:

        Hulu is been taking money off my account and I don’t have eny account with Hulu I need to cancel soon is possible is been like for time taking money off my account

      3. Frances Davey says:

        HuLu is charging me a $35 cancellation fee. Is that legal?

        1. Judith Henry says:

          I need to cancel my Hulu subscription, I can’t afford it any more. I love it but I have to cut back my expenses

    2. Kathy says:

      I went through my Roku Account to cancel my HULU subscription and it was quick and painless. Hope this helps.

      1. Theresa Sullivan says:

        How? I can’t even find a cancel subscription button anywhere!

      2. James Croft says:

        They have been doing the same to me I want to start a class action law suit against them

    3. JoAnn Limone says:

      Stop my Hulu can’t pay

    4. How did you finally get it canceled every phone number I've called says it's no longer in service I do not have good computer access and I don't want to give them my email thank you so much for your help Kathleen Billings says:

      How did you finally get it canceled every phone number I’ve called says it’s no longer in service I do not have good computer access and I don’t want to give them my email thank you so much for your help

  2. MAria says:

    I have never used Hulu and now I am not able to cancel a subscription I never used!

  3. gladys Houlder says:

    i want to talk to a customer service person to cancel my Hulu

    1. Stephen Lovely says:

      Hi Gladys, thanks for reading. You’ll have to reach out to Hulu about this, as we’re not affiliated with Hulu.

    2. Carol mercer says:

      Please help me cancel Hulu tv. I signed up yesterday and this service is not for me. I cannot find a way to cancel my account. I did not sign up for a free trial.

      1. Anonymous says:

        Call customer service. It’s the only thing that worked for me. A human will help.

        1. Cheryl says:

          What is that number.

  4. james corbett says:

    you make cancelling hulu impossible, so now is the time to go to social media and tell people this program is a scam.

    1. Stephen Lovely says:

      Hi James, we’re not affiliated with Hulu.

  5. Sue says:

    I just cancelled my credit card that was being used and am waiting on a new one so they cannot take payments anymore.

  6. bertha garcia says:

    can not cancel hulu can not go in in

  7. Ella CRUEL says:

    Thank you

  8. John Baserap says:

    It seems almost impossible to cancel a Hulu subscription. They somehow suck you in and then refuse to let you leave. Next, another letter to my credit card company and the Better Business Bureau.

    1. Anonymous says:

      Same thing here. The site will do everything BUT cancel the subscription. Seems like it’s being done on purpose. Eventually I called the old fashioned way and had to talk to a human about it. When I explained what happened, they didn’t seem surprised so that’s must say something…

  9. alberto says:

    esto es una verdadera estafa, porque no puedo cancelar mi suscripcion de prueba.

  10. Theresa Verdeyen says:

    I have cancelled my subscription after my free month and you are stilling charging my credit card.

    1. Stephen Lovely says:

      Hi Theresa, you’ll have to take this up with Hulu — we just review and report here!

  11. Theresa Verdeyen says:

    I want the refunds on my card

    1. This isn't Hulu, people! says:

      Does this site have in it? No, it doesn’t.

  12. says:

    im trying to delete my hulu account but ive tried sooo many times and i cant yall need to make where people can easily delete if they want to like i do this is making me mad

  13. Anonymous says:


    1. Kathy says:

      I went through my Roku account and was able to cancel Hulu easily. I hope this helps. Kathy

  14. Kathy says:

    I cancelled my Hulu subscription through my Roku account. No problems this way. I hope this helps.

  15. Zachary says:

    if you have roku, you can cancel.
    hulu’s cancelation page, where?

  16. Muriel S. says:

    Please help me cancel this account. I been on this hold for a very long time.
    You seems to not want to have persons to cancel this is not good, please cancel my account.

  17. daniel smuk says:

    Do not have ROKU I just want to get rid of subscription

  18. L S Davis says:

    I have had Hulu a few months. I was offered a year’s subscription at a good rate and took it. No videos ever play now. I have to go through the blurry I am not a robot pages to even sign on. I tried to cancel yesterday and was informed I would lose all my money that was paid Nov 26. I paid for services I am not receiving. I would never have changed from monthly plan if I had known I would be completely ripped off and ignored. This is Day 6 of no videos.

  19. Diana Hall says:

    I can not cancel. I have tried but they keep charging my credit card. Ruko is what I had then they said I needed to buy a new device to upgrade or I couldn’t get it anymore. I bought the devise and then they shut me off and wanted me to buy one of three packages off them and they shut my service off but the are still charging my account. What do I do?

    1. Stephen Lovely says:

      It sounds like you signed up for Hulu through Roku, which just means that Roku is the one charging you (instead of Hulu) and that Roku is who you’ll have to talk to if you want to stop service. You don’t need to use a Roku *device* to do that, though. You can go to Roku’s website and sign in with your Roku account, then manage your subscriptions (to Hulu and whatever else you may have) through the Roku website. If you can’t remember your Roku account info, you might have to try the password recovery options on the site. If that still doesn’t work, you could just call Roku’s customer service line and see if they can find your account and help you cancel.

  20. MDKIRK2006@YAHOO.COM says:


  21. Judith K Heinzman says:

    I cancelled HULU the day before my free trial ended and I continue to be charged the last 2 months. This looks like their typical operating procedure according to the comments I see.

  22. Beverly Davis says:

    The site will not let you cancel. It is a way to keep taking your money and a headache to stop the subscription.

  23. Juan A Alvarado Martínez says:

    Hulu is been taking money off my account and I don’t have eny account with Hulu I need to cancel soon is possible is been like for time taking money off my account

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