thank you for the in depth review! I have been a die hard horror fan for quite some time, and always thought the horror flicks available in the major streaming services to be a bit lacking. I got to horror conventions once a year and always enjoy the secret movie screenings for local horror creations. That being said, I Have always wanted to try this service, but was worried that the selection within, would only be a mirror of what is available in the big time streaming services. However, Today I am going to start the free trial and see how it goes. Your critique if the site has given me the confidence to take that leap of faith and give it a try. Once again thank you for that! and I look forward to the NEW content I will now have access too. Reply
I signed up and cancelled after one month. Shudder has continuously charged me for this subscription. There is no phone number to call instead you have to use email and get a ticket which is like being in line. So tread carefully. Reply
This is a very good & accurate review/description of Shudder. I have had Shudder 4 a few years now & have been more than happy with the service & gr8 selection Shudder has 2 offer. However, since Oct of 2019 after receiving an emailed survey from Shudder about Creepshow it seems that ALL HUMAN PERSONEL HAVE LEFT the service & just auto-running Shudder. There is literally ZERO customer service! Number 1, after filling that survey & hitting “send” instead of it being sent it just went back 2 the first page of the survey! So I emailed them a few times 2 c if they can clear this up. Every email response I got from them was “your inquiry has a ticket number & will b answered when your ticket comes up”… like, WTF?! THEN I would get emails from Shudder saying “your ticket number is about 2 xpire!” Yadda yadda yadda with NO actual ticket number shown. Is Shudder struggl9ng? R there any actual human people there @ all? If not, y not? Other horror niche streaming services r cropping up & Shudder better pay attention bcuz these other streaming services r FREE & will eat Shudder alive!! Reply
I cannot find in any of my online research, does anyone know (for sure) if these are the uncut/uncensored versions of movies that are notorious for oftentimes being edited & sanitized so as not to offend the more squeamish amongst us?? Thank for any info! Reply
This is among the worst streaming services available. I paid up front for a year figuring I would devour everything they had. Creepshow was great, and I started to get into Channel Zero. All of a sudden about a month later I was told I had no account, but if I bypassed the notifications I could watch everything. Then the account vanished (five months in). No reply from customer service. Save your money. Reply
Everyone who see this comment! Run away! This is a nightmare. I have been trying to cancel my 7 day membership for 4 days. The only way to cancel is to pay for it. Who does that!! No phone Reply
I was thinking of signing up BUT… Not after reading these reviews!! Thanks you everyone who took the time! Sorry though, that you had to experience. I don’t do anything these days without reading the reviews first! Reply
Shudder is an insult to any avid or serious horror/thriller fan. Moreover, while they make it simple to subscribe they make it extremely difficult and complicated to unsubscribe. You do not want it. They are a truly S–t network and service. I am still attempting to unsubscribe from Shudder following repeated attempts to unsubscribe which they acknowledged but failed to comply, and after offering me a free month that I declined. In reality they should be banned from all networks and services, or sued. And I am seriously considering that. Sleazy outfit. They really are. Reply
Shudder is a ripoff. I singed up for the 30 day free trial. Canceled after 10 days. They sent me several emails asking me to try for another 30 days free. That was early June. In July I see they charged my credit card. Now they say that I did not request a refund in the 7 days after they charged it. First I canceled. 2nd how do I know they charged me? They did not notify me that they charged me. These people are crooks. Reply
Shudder is a PAIN. Not worth it! I did the trial, selected the monthly plan. It was ok… then I couldn’t cancel. Gave up and decided, well it’s only going to be like six dollars.. why not. NOPE, got charged $56.99 the yearly plan. I submitted a ticket, because shudder does not provide normal customer service. So no one to really talk to. They tell me they can’t help and to talk to Amazon since I got it on my firestick. I go to Amazon and they were confused as I was. They don’t even see a charge. So shudder gave me the ring around the rosie scam. I can not get a refund and I was lied to. Who does that? Netflix, Hulu, HBO Max would never do this to me. So, shudder is a complete disappointment. Also, I was not allowed to make a review for the Shudder app on amazon. So, I’m doing it here. Now you know… shudder will try to get you like their crappy monster movie creeps. I am so annoyed with them. Reply
Whatever you do, DO NOT SIGN UP FOR SHUDDER (or AMC+) via Sling TV!!! I made the mistake of doing this, and found out the hard way that Sling TV’s Shudder channel doesn’t even have all of the content that the direct Shudder channel has. I really wanted to watch the new Creepshow Holiday Special on Shudder right before Christmas, and was disappointed that it didn’t even show up on Sling TV’s Shudder channel listing. And, Sling TV refused to give me a refund for their misleading false advertising of the Shudder/AMC+ add-on service. This experience made me much less happy with Sling TV’s service, since you cannot trust them with their content. I spent the whole night online chatting with Sling’s “support,” beginning with their virtual support, then waiting 15 minutes for a real, live support person, then chatting and arguing with that person about how awful Sling’s service is, and about how misleading their subscription information is. Reply