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How To Cancel
Paramount Plus is worth checking out — especially considering the generous Paramount Plus free trial. But ViacomCBS's streaming service isn't for everyone, and the time may come when you want to cancel Paramount Plus. If this sounds like you, have no fear: We're here to show you how to cancel Paramount Plus once and for all (or until you go back for another free trial, anyway).
We're about to show you how to cancel Paramount Plus on the service's website. First, though, a quick word of warning: If you signed up for Paramount Plus through another company, then you may have to go elsewhere to cancel.
What does that mean? It just means that services like this sometimes let users sign up through a middleman. For example, you may have signed up for Paramount Plus as an “Amazon Channel” on your Amazon Prime Video account. If you did that, then you're paying through Amazon, not through Paramount Plus itself. To manage a subscription like that, you'll just have to hop on your Amazon account and navigate to your subscription settings. Things will work similarly if you signed up on your iPhone (check your general settings on iOS for subscription management options), through your Roku, and so on. (Generally, Paramount Plus’ pricing will be the same no matter who is handling the billing.)
Don’t worry, though: We’ll show you how to cancel Paramount Plus on a few common devices and platforms below. First, though, let's see how we can cancel on Paramount Plus' own website.
Let's start with the simplest thing: To tell Paramount Plus you want to cancel, you'll need to log into your account. Head to ParamountPlus.com and sign in.
If you're signed in, you should spot your name in the upper-right corner of the screen. Hover over it to reveal a drop-down menu, and then select “Account” to check out your account settings.
Take a quick look over your Account page, and you should see a section labeled “Subscription & Billing.” This part of the page will have information about your subscription, including your plan (Limited Commercials or Premium), free trial status, current subscription price, next billing date, and more. At the bottom of this section, you'll see a row labeled “Subscription” and a link next to it labeled “Cancel Subscription.” Since canceling your Paramount Plus subscription is what you plan to do, go ahead and click on that.
Paramount Plus will try to get you to stay (keep an eye out for discount offers — they might offer you one to try to keep you in the fold). If you're sure you want to go, just confirm your cancellation.
If you signed up for Paramount Plus using an Apple device such as your iPhone or iPad, you can cancel your subscription there. Here’s the process:
If you signed up for the service using your Android app, cancel by following these steps:
If you want to cancel your Paramount Plus subscription via your Apple TV device, do the following:
If you want to cancel your Paramount Plus subscription via your Fire TV, follow these steps:
And there you have it! Now you know how to cancel Paramount Plus. It's not a tough thing to do once you've found the right website and have remembered that weird password you used. But now that you're unfettered by the Paramount Plus monthly subscription fee, perhaps you'll want to dip your toe back into the streaming waters. To that end, we offer some humble suggestions. Read on for more cancellation details, and stay tuned for our favorite Paramount Plus alternatives.
We liked Paramount Plus, but it’s not for everyone. Once you've cut ties with the service, your subscription will end as soon as your current “pay period” runs out. That just means that whenever you'd next be billed, the service will be canceled instead. The “Subscription & Billing” section of the “Account” page will show you when that date will be. Up until that day, you'll still be able to use Paramount Plus. That's only fair, considering you paid for it! Paramount Plus does not typically offer refunds on subscription fees, so keep an eye on that “Next Billing Date” section on your Account page if you want to avoid unnecessary expenses. If you cancel the day before you're billed, you'll be all set — but if you wait until the day after, you'll be out a few bucks, because your cancellation will only take effect for the next billing period.
Maybe Paramount Plus wasn't for you, but that's okay. There’re still a lot of great streaming services out there to try!
If you tried Paramount Plus because you love CBS, then you might want to check out our article on how to watch CBS without cable. It'll give you lots of great options for streaming CBS, including Hulu + Live TV and fuboTV. You should also keep in mind that CBS is a broadcast network, meaning it's available as a part of free over-the-air TV in some areas.
If you liked Paramount Plus' on-demand content, then maybe another on-demand subscription would suit you. Disney Plus is one of the most popular streaming services on the market right now, and it shares Paramount Plus' relatively low monthly cost. If you're willing to pay a bit more, we'd suggest HBO Max, which we consider one of the best streaming services available.
If u truly tried to make it easy to cancel I would not have to look for the goddamn thing.
Isn’t that the damn truth 🙂
I paid in advance for a year to save a few bucks. Now I need to cancel. I hesitate to hit the cancel buttom if I don’t know if I will get a refund. Anybody know?
i was just told they have a non refund policy if you cacel.
How do I cancel something I don’t even have an account for? The subscription fee was taken out of my Paypal account without my consent and I have no idea how since its always with me. I don’t want this so can someone please help?
Tell PayPal, they’ll take care of it
How do u cancel, I can’t find it. I’m not stupid. You pulled 5.99 out of my bank on the 24 of October, when I applied on the 23 rd of October.
Agree . I never got my 7 day Free trial. I canceled on day 5 and still charged
I ‘m TRYING to CANCEL right NOW and they are not “ALLOWING” it
I am signed in but in order to cancel it forces me to sign in again then says the wrong password fine I will change the password then oops can’t find my account under any email I have
it is doing the same to me.
My cancellation of the service has been going on my TV since Saturday night . They will not cancel. It should not take DAYS to try and get it to cancel . Rip Offs is what they are . They won’t be able to charge me again as I fixed it with the bank .
CBS access is a rip off
It basically makes it IMPOSSIBLE TO CANCEL! NOT HAPPY!
How true! Yes, it is a rip off. I’m calling my credit card company so they will refuse payment!
u said it bro what serve req a cancel fee to get out of this rip off site and such a herky jerky system of left and right that leave to nowhere free my people
It’s not at all easy to quit
I don’t want. It. Let me go.
WTF, I got charged for something I didn’t want. I can’t get ahold of no one to help me with this matter. I’m so pissd how you can rip people off and get away with it.
It is not working there is a banner that states “Oops something went wrong, try again later. ” And usually when you were canceling something the last thing that you ever wanna to see is “Oops, try again later.”
I have tried on iOS on windows and mobile.
I’m having the same issue; after hitting “Complete Cancelation” a banner message is displayed in red at the top “(!) Something went wrong! Please try again later.”. Have tried with several browsers. Interestingly, on the Account page, it shows my CBS All Access Plan is “Subscribe now!”, although my streaming devices all correctly show my plan as Commercial Free.
Same here! Getting frustrated.
Same here, called them the guy who was working from home and half ignoring me was not able to help, emailed them they sent me generic directions how to cancel, emailed them again and then they finally canceled it from their end.
They still will not admit there is a problem with the account management page….
dam right , cant find it
I am being charged for 3 accounts..only need one..can’t cancel
I just tried to cancel my “free” trial on Roku and was told that it would cost me $50 to cancel.
i am a prime member and i really will not pay 37$ for a cancel subscription that will not load onto my firestick. i have deleted the app and i just tried to cancel my subscription that i opened yesterday.. waitng to get conformation of my cancelled subscription without charges attached…
I canceled you and your still trying to charge me 5.99 for free trail
Hi Keri, thanks for reading, but we’re not CBS All Access! You should reach out to their customer service team about this. Good luck!
CBS is a rip off. they are a bait and switch con artist. CBS is all lies.
Doesn’t work because you have to be on the same device where you signed up for the service. Is there a phone number to call?
Exactly! I’m trying to find a phone number to call. Urgh!
How Do I cancel..keeps telling me to go where I originally signed up..I do that and tells me either wrong password or user name..I Hate this site..want Out of this mess!!!
Please Cancel this .I have contacted my bank , you will not be paid . I have tried several times to cancel . I am done !
Hi Shirley, we’re not affiliated with CBS!
I’m logged into my account on my iPad trying to cancel and it says I have to login to original device? Ridiculous! What, one of my televisions? I should be able to cancel from anywhere.
If the reason you want to cancel is because the service disconnected you, won’t accept a new password, and you need to cancel the service to start over, how are you supposed to do it? You can’t login so you can’t cancel. Chicken-and-egg thing. Of course contacting support gets you absolutely nowhere!
I only do All Access for Big Brother. I’ll come back when they do.
Followed all 3 steps but no place to enter code ztbxn you’ve got my $99 step 3 says when complete this screen will refresh.. but nothing.. what good is paying for 1year if I can’t get anything.. WTF ?
Confirmation to show cancellation, why am I being billed
cbs sucks… takes way to long to load, every show says there was something wrong with download… please some one tell me how to cancel……… would NEVER recommend this to anyone………………
CBSAA won’t log me in. reset password four times, each time the login screen on my browser does NOTHING. guess I’ll just have to note time/date of my attempt to cancel and have the credit card company talk firmly to them.
I signed up for CBS all access so I could watch NCIS and NCIS LosAngles, but when I try to watch them I get a fatal error message. I try to cancel the subscription but I cannot. I have tried to send feed back but it says no email but my email address is right there. I think this is just a way to take my money for nothing and I cannot even cancel. This is fraudulent!
Too much trouble, I’ll just dispute it to be done and over with.
There is no sign in on Androids. This is FAKE!!!!!!
What a crappy company to RIP off so many people. I will tell everyone I know not to ever sign up for cbsallaccess as it’s a complete ripoff!
I signed up for CBS ALL ACCESS and you deducted $5.99 from my debit account on June 14th. Why can I not get the access?
CBS ALL ACCESS is not good every time I close it and turn it back on their asking for another payment you pay and Don’t get the service somebody need to monitor them or shut CBS down fraudulent activity is going on
This was a fun site. I laughed and laughed.
This was a fun site. I laughed and laughed at the funny people.
Service sucks now!! It use to work a few months back but ever since they pushed out some new updates, the configs are pure trash…it just sits there processing and never loads. I even did troubleshooting with an agent and they could never figure it out…took a month for anyone, and this is with escalating issue, to respond but still didn’t work! I called 1-888-274-5343 to cancel.
ALL of these comments are LEGIT about it being FAKE, IT ABSOLUTELY IS!!
Its a SCAM, whoever is doing this ought to be in JAIL.
I say we all file complaints with the BBB, CCC, FCC, FTC, FTB, AND THE FBI!
I am going to lead the way, right after this.
By the way the number for this business, 888-274-5343 is a CELL PHONE THAT NEVER GETS ANSWERED
Class action law suit.
I signed up via my Roku. I couldn’t cancel on the Roku. Went on-line, read this blog. Then went to the CBS site as stated above. They said I have to delete via my Roku. Went onto the Roku. Again, couldn’t cancel. Called CBS. Went through menus. Eventually the recording told me to log into Roku. Logged into Roku and was finally able to cancel. What I learned from this is sign up for your services via Roku as they make it easy to cancel.
ALL of the above apply to me. What’s the answer??
I can’t even find the email account that my cbs is connected to! I got to my google play account which is what they said I needed to do, but I have no account that shows a subscription.. I have been being billed for 5.99 for a few years now with no way to cancel. It is crazy!
why don’t you cancel your credit card or call them to stop those payments?
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