I love CBS All Access. I have a digital antenna to watch TV and use CBS All Access all the time, especially when grandchildren want something. I can watch my show when they sleep. Cheaper than cable. Reply
I have a problem with the strategy/premise of this service, and to me, it looks like CBS is pretty greedy. I don’t have a problem, per se, with CBS offering an upgraded pay service like this (although 5.99 a month seems steep like the author states). But there also should be another baseline FREE CBS streaming channel for everyone paying for CBS already through their cable provider! For example, on my Roku, I have the NBC, ABC, Fox, and CW channels – all of them are free. Where is the CBS version of these channels?! They call it greed. Reply
Not very smooth. Loading issues, commercial freezes. Reboot. I wish the advertisers new how this device constantly has problems. Reply
I agree. It is so painful to use commercial free and have it freeze. We exit out and, if lucky, we get resume button, select it and can get back in where we were. Usually it has watch button which means we have to manually find where we were. Reply
Constantly get stuck on “Loading” on commercials only. Show work just fine. Can wait 3 to 5 minutes for commercials to load. Reply
I hate how some series have all seasons but others don’t. Like Ncis, Ncis New Orleans has all the season but Ncis Los Angeles does not. Swat doesnt have all season. The reason I bought cbs all access was hoping to watch all these seasons from beginning to end. I will be canceling and not recommending this to anyone. Reply
I had cbs all access before and had free access to all programming. Now several of the shows require extra payment which is especially disturbing since I can record them off youtube tv. It s little deceptive to call this all access. Reply
CBS does offer free streaming of recent network shows. But it doesn’t work and they don’t care. A service ticket entered 10 days ago has not been acknowledged. I phone call resulted in an agent putting me on hold for 5 minutes and then telling me it was fixed. But it was not. I use multiple streaming services, paid and unpaid and CBS is the only one that: Buffers every 15 to 30 seconds. Goes back to the beginning unexpectedly and when repositioned, plays every commercial from the beginning to that point – sometimes more than once. Changes quality as it plays. Reply
Same with me. Used Roku, Firestick and now Fire Tv. Restarted put ticket in. They tell you to delete and reinstall app. I still have trouble. Sometimes tracking is off. It is frustrating, especially when everything else works fine. Reply
You really shouldn’t be using Windows 7 anymore. Microsoft doesn’t support it, which means no security updates. I, personally loved 7. It was a sad day when I sent my old laptop to the recycling center (sans the hard drive). I did download the Windows 7 Classic Start Menu Emulator on my new laptop. I don’t want my computer to look like a bloody tablet. Reply
I totally agree with you. they seem to like to take out money out of my account that they have no right to take and when I asked them about it they don’t answer me. I wouldn’t recommend CBS all access to my worst enemy to tell you the truth! Reply
They actually do a version you can sign im with your tv provider. However, you get nowhere near the content you get with a subscription. Reply
I would be more drawn to this service if they included all episodes of their current shows instead of just the last 7 episodes. Being able to watch ‘Big Bang Theory’ from start to finish would make worth the $9.99. Reply
The appeal of streaming service is a very large selection of content. CBS does not have enough content to be worth $10 a month, or even $5 a month. The same applies to Disney. I cut the cord several years ago when Comcast jacked the cable TV bill up from about $55 to $140+ a month, while utility dropped. Content providers think they are going do the same with streaming, but if that happens I will continue to increase content on my own server, and simply drop streaming services. Reply
REALLY! YOU ARE LOW LOW LOW. Just found out that the new Star Trek series is on this streaming service ONLY. RIDICULOUS. Thanks for trying to lure trekkies to buy your streaming service. I am very UPSET by the creators of this new Star Trek series for limiting viewing to many people who love/like Star Trek. You are being GREEDY. And, you are making hard for newcomers to Star Trek to continue the legacy of Star Trek with a new show. I won’t pay for it and – thanks for making me miss out the new series. I mean I pay enough for my Comcast cable. You say that it is “only $5.99/mo.” But $5.99 here and there adds up to a lot. So the people that I am MOST upset with – because they are uncaring and greedy to make money without consideration to people’s feelings – are the CREATORS of this show for limiting its viewing ability and selecting CBS All Access to air it on. REALLY! So, I will say that if this show isn’t good enough for NBC or ABC or another top network found on regular cable (which I already pay for), then this new Star Trek show must not be as good. I will not be manipulated to sign up for CBS All ACCESS or any streaming service just to watch this new show that is a bait to pay. AGAIN, RIDICULOUS. I don’t need to watch this new “STAR TREK” SHOW to still be a big trekkie. Reply
Episode 1 was made available free on YouTube. You can preview to see if the series is worth it. I thought it might be but even the free CBS stream does not work for me and many others, so they can keep the rest. Reply
Signed up for this so I can get a few shows and sunday football. Got an email from CBS today saying there is double header on. I sign in and get paid advertising. I pay a monthly fee and still have the paid hour long commercials. The service is really not worth it unless you take advantage of the old shows. Even then there are loads of commercials to deal with. Seems like greed to me. Oh, and try to find a way to contact someone… takes a long time to filter through. Reply
Does the CBS soap operas play on Roku (The Young and the Restless and The Bold and the Beautiful)? Reply
Does anyone know how to get the Fire Stick to show the right local channels for CBS All Access? Our is showing the wrong local channels. Reply
We purchased the 1 year plan with the hope of watching NFL games broadcast by CBS and a few other programs. The network programs have worked just fine but the NFL broadcasts have not. Three weeks we had no access and several others the broadcast had a horrible picture to the extent that we were unable to watch. I don’t understand the problem but we contacted CBS customer service informed them of the problem and nothing has come of it. They are really bad at streaming NFL games. Reply
I am so mad, and I feel lied to. I cut the cord several months back, and recently got CBS All Access to catch up before the new seasons start. If you want to see the finales of your favorite shows, you’d better co firm they are here. Most are not. CBS All Access isn’t all access at all! Reply
I just cancelled CBS All Access after a one month trial. I found it difficult to navigate, but the worst thing is that many episodes are missing. As another person said, it isn’t All Access at all. If it were free, it would be acceptable, but to pay for it is ridiculous. Reply
Just found out most shows that are currently on only have current season and not past seasons. False or incomplete advertising. No refunds on already paid subscriptions if cancelling. Of course, My annual fee was just posted a week ago. I hate CBS. Reply
I agree with the previous review (Kim Hudson). If you want to be the victim of a classic bait & switch, try CBS All Access. About six weeks ago, I paid for one year of commercial-free service. I was able to finish the first season of one of my favorite programs, Seal Team. I then watched about half of season 2. When I signed on last night, seasons one and two were gone, and only episode one of season 3 was available. I called their support number, who blamed the issue on licensing regulations. I understand licensing, but this is a CBS original. After talking to a manager, I was able to get a refund for 85% of my service, despite their “strict no-refund policy.” When I asked where I might find Seal Team, the customer-service manager told me to try Amazon Prime. I just signed up for a 30-day trial of Prime, and what do you know? There is “CBS All Access on Amazon” for $5.99+ per month. The crooks at CBS just re-sold our subscriptions to Amazon. Caveat emptor. Reply
…Without doubt, CBS All Access is the WORST app, crashing, failing, halting, on a daily basis. There is no problem with Netflix, Hulu, and all others. To add insult to injury: it costs over $75 per year. Quality of service is horrible: and the content is not much better, just to get the local Sinclair station…NOT WORTH IT IN THE LEAST. Absolute crap. Reply
I second that. The app is crap and i can barely get through an episode of anything. What junk it is. Reply
I agree with you 150%. It is the worst app ever. If I am lucky, I can get the app to play so that I can watch a few episodes of Survivor. What a shame! I wish they would learn from Amazon Prime, Netflix, or even NBC. Reply
Word of warning to all contemplating CBS All Access: I have had the $5.99/mon plan for almost a year. 3 months ago advertisements began to freeze during play. No problem with the shows, just the advertisements, and was so annoying, sometimes would take 10 minutes for them to become unfrozen. I dreaded so much I’d avoid CBS All Access at all costs. The Customer Service at CBS All Access was completely NONexistent…they forgot to practice the “Service” in CS! They could only suggest I reboot my modem which I did at least a dozen times; called and emailed repeatedly and NOTHING. Just a bunch of condescending moronic suggestions that went nowhere. It’s still not resolved and unless they do fix it, I will NOT renew. There are too many other streaming networks from which to choose. I suspect it’s their way to try to convince you to pay more for the higher priced advertisement free version! Really low! Reply
Certain holiday shows won’t air on Live Stream. Not a big issue but I would like to know when certain programs won’t air in my area. Reply
Even though CBS and Viacom have merged, don’t expect much from older CBS TV Productions, Paramount Pictures, MTV, Comedy Central, BET, or Nickelodeon library. I just don’t get how you merge a company, and then refuse to air ANY material that would be beneficial for your fan base. Oh that’s right, like everyone else who has reviewed the service (that isn’t picking out a coffin for themselves), it’s just plain old GREED!!! Reply
We added CBS All Access last month when Blue Bloods was taken off Netflix because we were half way through the series. It is terrible. If you try to get out and switch to another episode of Blue Bloods it freezes and you cannot get into it or into anything else — really disappointing. Definitely not worth 10.99 a month. Reply
The App functioned poorly the first time I tried it. It has gotten better. They offered me an extra free month trial, but then charged me for it. Disappointed they did this. Reply
Terrible streaming very fuzzy pic and all other apps I use are perfect. CBS sux! Using Amazon fire stick with high speed internet. Don’t waste your money on this. Reply
I have been on the phone with CBS All Access so called technicians for hours since November. The same issues as others have noted. The programs stop and go to a different show, or I get an error message saying “try again”. It doesn’t work to start over or fast forward to where it stopped. They keep telling me that they will “escalate” the situation, but nothing happens. I’m going to drop it and try Amazon Prime. I’ve missed the past season of most of my favorite shows. Reply
signed up for a free week to watch Picard. Very disappointed that it froze every minute or so, and then started up again. I also signed up for the commercial free package, and they showed a commercial when I logged in for the first time! I’ll give it one more chance, but after reading these reviews I am going to drop within the first week unless it works perfectly next time. Reply
I just subscribed for 1 year, $99, and watched 2 episodes of Picard. I am very disappointed in the use of foul language, especially the F bombs, then when I tried to navigate to watch an episode of ST Voyager, nothing, they only offer you what THEY want you to watch. This is my shortest subscription in my internet history. In less than 2 hours I cancelled. FAKE TV! Reply
We are being forced to sign in with that ultra-irritating, neanderthal TV keyboard every time we want to watch Picard, then put up with the ‘technical difficulties’ message and have to start over. When we finally get in to the program, the damn thing is momentarily pausing every 15 or 20 seconds, triggering the pause lines in the middle of the picture and interfering with the dialogue. Note to Picard: Offer your work through a credible provider, please! Reply
This application sssauuuccckkksssss!!!!! The performance is garbage. Streaming is frequently interrupted ( except for commercials. They seem to have no problem there) and it will crash your systems. If you’re thinking about getting it, DON’T!! Reply
Pros and cons. I discovered that CBS All Access has eliminated the “Continue Watching” feature for Roku devices. So every time you go back to a program you have watched you have to remember what episode you were on. They said it was a planned feature reduction. How crazy is that. Subscribing within Amazon fixes that problem but you don’t see all the CBS shows without a lot of work. I would not recommend using the CBS app directly. The support has been terrible. Reply
When it works it’s fine but half the time I try to watch it, the app won’t load. Other times I get no sound only video, it’s really a pain in my A$$ trying to use the app. I’m thinking about dropping it. Not worth my trouble. Reply
Streaming quality is awful. Sometimes only audio loads, sometimes it freezes and sometimes it takes forever to load. Not worth the price unless you’re in the free trial period and even then, the aggravation may not be worth the time. Reply
This is the absolute worst streaming I have ever experienced. Constantly freezing and YES we have enough WiFi juice to manage this small amount. No other options have issues (Netflix, Hulu, etc.). Just CBS! I seriously only subscribe to watch The Good Fight. Shame on you CBS! You are charging people to watch a show ONLY you air and it takes two hours to watch one episode due to the constant freezing. Get it together! It’s 2020! Reply
Well a couple of things. The shows are good, that is the plus side. The down side – There is some buffering issues but is not to bad. There are a lot of commercials for a paid streaming service. And when they start the 1-4 commercials most of the time it is in mid sentence. If you are going to put commercials in, they need to be in the scene breaks. You would think that a “Broadcasting Company” would know that. Reply
This app is ABSOLUTELY HORRIBLE. It lags every 5 second. No matter what you do. Reboot, re-download app, shut off device and restart, NO MATTER WHAT, IT NEVER STOPS LAGGING. It is so unbelievably annoying. I pay for the TEN DOLLAR A MONTH VERSION OF THIS APP, and still have to deal with constant, nonstop, never ending lagging to the point where I don’t even know what the hell characters in the show are saying because of the cutting in and out constantly. EVEN IF YOU DOWNLOAD A MOVIE OR SHOW TO “watch offline” IT STILL STALLS AND LAGS. This app is by far the most disappointing thing I have ever purchased in my entire life and I AM BEGGING YOU ALL TO NOT GIVE YOUR MONEY TO THIS APP. IT IS A WASTE. DON’T EVEN GO FOR THE FREE TRIAL, IT IS COMPLETE AND TOTAL GARBAGE. Reply
Close down the streaming service and bring Star Trek and Good Fight to CBS broadcast channel. Science fiction works very well on TV, contrary to certain Les Moonves flunkies. Most Science fiction worked fine on TV, even Babylon 5. Reply
Only reason I got CBS all access was for Big Brother Live Feeds… Uncut, Uncensored. well that’s total BS. The feeds used to be so worth it. Now if anything gets good, they cut it, censor it and just flat out block you from seeing what really is happening. Liars! Reply
Only reason I got CBS all access was for Big Brother Live Feed. Total BS. After dark which was free was SO much better. You get more music then live feeds. This is a joke and they CHARGE us. NOT anymore. Big bye bye. Reply
If you’ve paid for CBS All Access, you should be all set! Just download the CBS All Access app on whatever device you want to stream on and tune in when the match starts. Reply
Had to spend Thanksgiving alone without my family, girlfriend, and dog due to being in quarantine and the only remaining vestige from the happy holidays of old was going to be watching some Turkey Day football. Sadly, CBS All Access, despite me getting a subscription, refuses to show anything but the news despite showing NFL Football as Live TV on my SmartTV CBS All Access app and won’t load at all when I try to view it on my phone. I can only assume this is due to CBS All Access disliking all customers on a personal level and there desire to frustrate as many people as possible. Happy Thanksgiving everyone! Reply
I think too many people complain I have spectrum internet and CBS all access on Roku and I’ve never had a problem no freezes no buffing it’s always worked perfectly fine for me… Secondly CBS can only show full seasons of shows that they own… And they can only show the season that’s being aired on the CBS network… Because they only own rights to the season that they’re airing…. Reply
I discontinued CBS all access because that is false. Paying for an “ALL ACCESS” should just be that, you are able to watch everything that is posted. I find for example NCIS LA you can’t watch earlier seasons unless you pay for it. I thought I was with a monthly subscription. The subscription is expensive when your limited on what your able to watch. Disappointed….. Reply
Apple TV user here. How did CBS AA get 8/10 here?!? Hands down the worst app available. – some shows have wonky audio narration that can’t be turned off or turned off with difficulty – loading issues – transferring from commercials back to your program issues – not loading – freezing – you can hear audio but only see a spinning pinwheel issues This is without even digging into the dodgy user interface. CBS AA has a long way to go before it is ready to play as an adult in the field. Reply